Sep 7, 2023The Benefits of outsourcing B2B marketing to XL Marketing LtdIn the ever-evolving landscape of business-to-business (B2B) marketing, companies are constantly seeking innovative ways to stay ahead of...
Jan 31, 2023The key factors that give excellent customer serviceThe Covid pandemic gave an exponential boost to online customer service and indications are that the trend for online and telephone...
Dec 20, 2022Contact centre agents: the unsung herosContact centre agents were among the unsung heroes of the COVID-19 pandemic, keeping the bridges between businesses and the public strong...
Dec 6, 2022How to combat rising customer impatience“Of human virtues, patience is most great.” That statement has been attributed to Cato the Elder, the first-century B.C. Roman historian....